I have read "The Fine Print" below:
DEPOSITS AND PAYMENTS
Advance reservations are required for all tours. A 50% per person deposit is required and final payment is due no later than 45 days prior to tour departure. Payments may be made by cash, check, or credit card.
CANCELLATION AND REFUND POLICY
We understand that you may occasionally need to change your travel plans due to unexpected events. We strongly recommend the purchase of Trip Cancellation and Interruption Insurance (see below). Cancellations may be made by phone or in writing. Please carefully read the following Cancellation Policy.
Cancellations made 60 days or more days prior to a tour will be assessed a cancellation fee of 200.00 for multi-day tours and 75.00 for one-day tours, plus any pre-purchased tickets. Cancellations made less than 60 days prior to departure on multi-day tours forfeit the deposit. Cancellations made less than 60 days prior to departure on one-day tours incur a cost of 25% of the tour cost plus the cancellation fee. Cancellations made 40 days prior to the departure date on any tour are 100% non-refundable. Additionally there are no refunds for unused portions of your tour. Boston Wine School will purchase tickets for concerts, sporting events and other performances on behalf of our travelers. Once these tickets are purchased they are non-refundable and become the property and responsibility of the traveler. If Boston Wine School must cancel a tour, all travelers will be notified and receive a full refund of payments made to Boston Wine School. Please note: we often co-sell tours with other travel companies whose cancellation policies may differ from Boston Wine School. Please call for details.
AIRLINE TICKETS PURCHASED INDEPENDENT OF A TOUR
Boston Wine School urges you to check airline cancellation policies before purchasing airline tickets. Tours can be cancelled for reasons including low enrollment. Boston Wine School accepts no responsibility or liability for cancellation penalties related to airline tickets purchased independently.
Travel insurance protects you if you need to cancel your trip for covered reasons prior to departure or if other covered, unforeseen circumstances arise during your trip. Deluxe Policy protects you for cancelling for ANY reason! Policies apply to both domestic and international travel, cruises and airfare. Travel insurance is offered through many highly regarded providers of travel insurance.
TWO IMPORTANT NOTES
You must purchase travel insurance within fourteen days of your initial deposit to waive the pre-existing condition exclusion.
Medicare does not cover expenses incurred outside the U.S. If you have supplemental insurance those expenses may be covered by that company however, check directly with them.
WHAT IS TYPICALLY INCLUDED IN A TOUR
Private motor coach transportation
Professional Boston Wine School tour manager
Baggage handling on multi-day tours (one suitcase per person)
Meals listed as included in the tour description
Taxes and gratuities for meals and attractions listed as included
WHAT IS TYPICALLY NOT INCLUDED IN A TOUR
Alcoholic beverages you personally request with meals
Incidental hotel charges such as telephone calls, room service and anything listed as “optional” in the brochure
Customary gratuities for the tour manager, driver and local guides
Prices listed are subject to change. We do our best to avoid raising prices, but since our tour prices are determined far in advance, we must reserve the right to add a surcharge or to modify or cancel a tour if we are faced with significant increased costs and/or currency fluctuations over which we have no control.
GRATUITIES AND TIPPING
Tipping may be awkward for some people. Your tour price typically includes gratuities for baggage handling (hotel porters) and restaurant servers. A gratuity for tour managers, drivers, guides and hotel housekeeping is a way of showing your appreciation.
TERMS OF SERVICE
Boston Wine School, acts only in the capacity of agent for the tour participant. We in no way represent nor act as agent for travel service suppliers such as hotels/motels, restaurants, sightseeing attractions and tours and transportation. We accept no responsibility or liability caused by the defect or negligence or default of any company or person engaged in carrying out or performing any of the services involved. We cannot be held responsible for events beyond our control, such as (without limitations) acts of God, declared or undeclared war, strikes, government restrictions, terrorist activities, defects in vehicles, breakdown of equipment, delay, or cancellation of, or changes in itinerary or schedule.
We reserve the right to make changes in the published itineraries whenever, in our sole judgment, conditions so warrant, or if we deem it necessary for the comfort or convenience or safety of our tour participants. We reserve the right to withdraw without penalty, any tour announced. Our sole responsibility upon cancellation of a tour is the refund of monies paid.
We also reserve the right to decline to accept any person as a participant in a tour or end an individual’s participation in a tour at any time when such an action is determined by the appropriate Boston Wine School staff to be in the best interests of the health, safety, and general well-being of the tour group or individual participant. Any dispute or controversy that might be the subject of any action in court shall be governed by the laws of the Commonwealth of Massachusetts and shall be resolved through binding arbitration in accordance with the terms and conditions of state law.
I understand that this agreement with Boston Wine School, contains an agreement to arbitrate. After consenting hereto, I understand that I will not be able to bring a lawsuit concerning any dispute that may arise, which is covered by the arbitration agreement, unless it involves a question of constitutional or civil rights. Instead, I agree to submit any such dispute to an impartial arbitrator. Your partial or full payment or signature on a Boston Wine School constitutes consent to all provisions of the conditions and general information listed here.