Weather Alerts
If there is a weather emergency and classes are canceled, I will post an alert on the web site at least four hours before class. I will do my best to contact everyone in class either by phone or email as well, but if there are any questions, check the web site. What’s a weather emergency? Our official source is the National Oceanic and Atmospheric Administration at www.weather.gov, not the local newscast.
Cancel, Re-schedule & Refund Policy
If I have to cancel class for any reason — weather, illness, emergency, whatever — I will do my best to re-schedule the class. If the new schedule doesn’t work for anyone, you will receive full credit toward any other class or event.
If you cancel MORE than a month ahead
If you cancel more than 30 days before the date of your class, you can re-schedule and receive full credit toward any other class or event.
If you cancel LESS than a month ahead
If you cancel less than 30 days before the date of your class, there are still options. Boston Wine School tickets are completely transferable, so you can give or sell them to someone else. People have said they have good luck with StubHub. Also, many classes are sold out and there is sometimes a waiting list. No guarantees, but if someone on the waiting list were to take your space, then you will receive full credit toward any other class or event.
Re-ticketing fee
If you need to cancel less than a month ahead, you may re-schedule by paying a 50% re-ticketing fee.
Refunds
Boston Wine School classes, events, and gift certificates are non-refundable and not redeemable for cash.